Yes, we offer worldwide shipping. Shipping fees are calculated based on the destination country and region. You can check the exact shipping cost at checkout. Additionally, we offer free shipping on orders over 100$.

Yes, international orders may be subject to customs duties and import taxes. These fees are the responsibility of the recipient/buyer, and we cannot predict or control the exact amount. We recommend checking with your local customs office before placing your order to avoid unexpected charges.

Orders will be processed within 2-5 business days (excluding shipping time). Once your order has been processed and shipped, you will receive an email notification with a tracking number. You can use this tracking number to check the status of your shipment. If you have any concerns or need assistance, feel free to contact our customer service team.

If you need to change your order, please contact us at [email protected]. Note that once your order has been shipped, we are unable to change the shipping address. Please ensure that the address you provide is accurate before placing your order. If the package is undeliverable due to an incorrect address, we cannot be held responsible for the delivery issue.

If your package is lost or delayed during shipping, we will do our best to assist and help you contact the carrier. However, we cannot take responsibility for any issues caused by the shipping carrier, such as package loss or delays.

We perform thorough quality checks before shipping out our products. However, if you receive a defective or damaged product, please contact our customer service team within 14 days of receiving your order. We will work with you to process a refund or replacement. Please provide photos of the damaged item to help us resolve the issue efficiently.Please refer to our Return & Exchange Policy for details.